Refund Policy

If you would like to take your online purchase to the school uniform shop/Belgravia uniform shop, please also take the original invoice you received via email. Use our Store Locator to find Belgravia uniform shop addresses and opening hours.

If you cannot make it to the Belgravia uniform shop, please take order & original invoice to school reception and provide information on refund or exchange.
*Please note, this process can take up to one week based on couriers.

Alternatively, you can post your order & original invoice with information on refund or exchange via a trackable courier to the Belgravia uniform shop address


  1. Our returns and exchanges policy does not cover damage resulting from unique, accidental, or random damage that is the result of use by you or wear and tear of a product.
  2. If any of the products received are deemed defective or a wrong shipment, Belgravia Sports Apparel will bear the cost of shipping the item(s) back to you.
  3. All exchanges are subject to stock availability and whilst we endeavour to ship a replacement item(s) back to you, we reserve the right to complete a refund should the product not be available.
  4. No refunds will be given for taxes, duties, tariffs, and excise charges levied for overseas orders either for refunds or exchanged items.
  5. Any refunds will be credited against the original payment method. Please allow 1-7 business days for the credit to appear on your statement.
  6. All items that are returned and exchanged, can only be made once.
  7. We cannot return or exchange products that have been personalised or made-to-order as outlined on the collection pages for such range.
  8. We reserve the right and full discretion to disqualify you from enjoying free returns if the subsequent item(s) for return or exchange are of the same item(s) as a previous order.